Frequently Asked Questions

Everything you need to know about your comfort and style.

What makes Orthofeet® footwear different from standard shoes?

Orthofeet® shoes are engineered with proprietary orthotic technology, featuring anatomical arch support, cushioning ergonomic soles, and a non-binding fit to provide unmatched comfort and relief for sensitive feet.

How do I know which size to order?

We recommend ordering your standard dress shoe size. Our footwear is designed with extra depth and includes removable spacers, allowing you to customize the fit to your specific foot volume.

What is your return policy?

We offer a 60-day wear test. If you are not completely satisfied with the comfort and fit of your shoes, you can return them for a full refund or exchange within 60 days of purchase, even if they have been worn outdoors.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected shipping method.

Can I use my own custom orthotics with Orthofeet® shoes?

Absolutely. Most of our models feature removable insoles and extra depth, making them perfectly compatible with custom-made orthotic inserts.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Affirm.